Privacy Policy

Last updated: 23 October 2026

1. Who we are

www.yandisa.co is operated by Yandisa Group Solutions (Pty) Ltd (Reg. No. 2026/852970/07), 33 Ballyclare Drive, Ballywoods Office Park, Cedarwood House, Bryanston, 2191. Services are delivered by the Yandisa business or partner named on each page: Yandisa provides real estate and home loan services directly. Other services are provided with partners: Fairbairn Consult (Pty) Ltd (financial advice, insurance and investments, including offshore), a qualified attorney (legal work for wills, estates, trusts and companies) and a registered tax practitioner (tax advice). When one of them handles your request, it is also responsible for your information.

2. Information Officer

Information Officer: contact info@yandisa.co, 010 502 1781.

3. What we collect

• What you give us in forms, calls, emails or WhatsApp: name, phone, email, the service you are asking about and your message.
• Your consent and marketing choices.
• Server logs kept by our web host (IP address, browser, pages requested) for security.

We do not ask for ID numbers, payslips, bank statements or medical details through this website. Where a service later needs special personal information (for example health information for insurance), it is collected separately with the required consent.

4. Why we use it

• To respond to your request and provide the service.
• To send news, only if you opted in.
• To meet legal and regulatory duties, including FICA, FAIS and PPRA requirements where they apply.

5. Cookies

This website does not use analytics, advertising or tracking cookies.

6. Sharing

• The Yandisa business or partner providing your service.
• Service providers: our website host, our email provider and our online form provider.
• MortgageMax, if you use the pre-qualifier (under its own privacy policy).
• Lenders, insurers or product suppliers, only when you ask us to apply or submit on your behalf.
• Anyone we are required to share with by law.

We do not sell personal information.

7. Retention

We keep enquiry records for up to 12 months if you do not become a client. Client records are kept for at least five years after the relationship ends, or longer where a law requires it.

8. Your rights

You may access, correct or delete your information, object to processing or withdraw consent by contacting the Information Officer. You may complain to the Information Regulator: inforegulator.org.za.

9. Security

We take reasonable technical and organisational measures to protect your information.